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Problem first.Tool second.

Most teams get a fraction of the value from the AI they're paying for. That’s because they’re poking the tool and not working the problem. I help businesses unlock the value that was promised. I work with your teams, on your problems, leaving them with the skills and confidence to continue.

Since 2000, across operations, technology, change, product, risk & compliance · now helping teams get real value from AI

The problem most leaders actually have

You're spending on AI and not seeing the return. A few people love it, most barely touch it and the results always seem to underwhelm. What's missing are enduring skills needed to solve your business’ specific problems.

The current reality

AI was supposed to speed us up by fixing the inputs, optimising our processes, improving the output, so we could make better decisions. But prompts like “make this email more professional” or “make this sentence shorter” won't get you there.

Your staff probably feel it too. After the hype of getting access to the tools, they still don't feel confident engaging with it, unable to unlock the value that was promised. They wish someone could sit with them to work the specific business problem they're trying to solve.

How we’d work together

Most people start with the first. Where it goes after that depends on the problem.

Start here

The Enablement

Get your people the help they deserve.

I’ll sit with a key person or small group of people on a problem they pick and use my structured process to engage with AI until the goal has been met.

“Wow. I didn’t know I could talk to it that way” is usually what I hear, then a big smile.

small groups · on your use cases · in your walls · your data stays yours

When it’s bigger

The Extra Hands

Let me help solve the problem you can’t.

Sometimes, you and your team know what you want, but don’t have the time or capability to see it through. I’ll take it on and either solve part or all of it, giving you that added push to the finish line.

You get the problem off your desk, and your people see how it was done.

one problem · scoped up front

Then look wider

The Audit

Find where else the value’s hiding.

You know your business best. So a quick audit of how AI is being used in key teams will help identify where the big productivity unlock is.

We can even workshop the problems and solutions together.

fixed scope · fixed fee

Why me

I’ve worked with a range of businesses since 2000, from start-ups and scale-ups to some of the largest banks here and in the UK. These days it’s businesses around Melbourne’s south-east, and I work remotely with teams too. Whatever yours does, I’ve probably worked on a version of your problem before. That’s important, because it means I’ll understand.

I’ve been applying AI to business problems every single day. I’ve seen what works, what doesn’t and how to get better results with a few simple but effective tweaks. Let me show your team.

OperationsTechnology & systemsProductSales & marketingRiskCompliance & regulationBack office & reconciliationsChange & deliveryStrategy

I’m Chean Loke, and my full background is on LinkedIn.

Paying for AI and not sure you're getting your money's worth?

Get in touch. Problem first. Tool second.

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